Get in touch
Talk to us.
Tell us what is not working and Need Help will get the details and confirm the next step. The fastest way is a quick call or message. You do not need to know the right technical words.
- Plain-English help
- Based in Twyford, Hastings
- No call centres, no pressure
The quickest way to reach us. If we miss you, leave a message and Need Help will aim to call you back the same day, Monday to Friday.
Rather type it out? Send us a message.
Tell us what is happening, where you are in Hawke's Bay, and the best way to reach you. We will read it and get back to you with the next step.
Prefer to talk? Call us on 027 578 1871 or email glenn@needhelp.nz. We monitor messages during business hours (Mon to Fri, 9am to 5pm) and aim to reply the same day.
Planning a Starlink install? Arrange a site assessment.
This booking is for a site assessment and planning visit, so we can come out, check the view to the sky, and work out where the dish should go. It is not an automatic full-install appointment - once we know what your site needs, we will confirm install timing separately. For everything else, a quick call or a quick message is the fastest way to get sorted.
Prefer to type it? Send a message using the form above and we will confirm a time.