Terms of Use

This website is operated by Away Laughing Limited, trading as Need Help (we, us, our). By using this website, you agree to these terms. If you do not agree, please do not use the site.

Using our website

You may use our website to learn about our services and to get in touch with us. You agree not to misuse the site, for example by trying to interfere with it, gain unauthorised access to it, or use it for anything unlawful.

Our content

We own (or are licensed to use) everything on this website, including the text, images, logos, and design. You are welcome to view and share our pages, but please do not copy or reuse our content for your own purposes without our permission.

Information on this site

We provide the information on this website in good faith to help you understand what we do. It is general information only, and details such as services, pricing, and availability may change. If anything is important to your decision, please check with us directly before relying on it.

Links to other websites

Our site may link to other websites for your convenience. We are not responsible for the content or practices of those sites, and a link does not mean we endorse them. We suggest you review their own terms and privacy policies.

Your privacy

We handle your personal information in line with our Privacy Policy, which explains what we collect and why.

Our liability

We work hard to keep the website accurate and available, but we cannot guarantee it will always be error-free or uninterrupted. To the extent the law allows, we are not liable for any loss arising from your use of, or inability to use, this website.

Nothing in these terms affects your rights under the Consumer Guarantees Act 1993 or other consumer laws that cannot be excluded.

Changes to these terms

We may update these terms from time to time by posting the updated version on this website. The latest version will always apply.

Governing law

These terms are governed by New Zealand law, and any dispute will be dealt with by the New Zealand courts.